Cancellation & Refund Policy

Effective Date: 01/02/2026

At SkinEdge, we strive to provide high-quality dermatology education through our digital learning platform. Please read this policy carefully before enrolling in any course.

1. Course Enrollment & Access

• All courses offered on SkinEdge are digital products delivered online.

• Once enrolled, users receive immediate access to course materials.

2. Cancellation Policy

• Course enrollment cannot be cancelled once access has been provided.

• Users are encouraged to review course details carefully before enrolling.

3. Refund Policy

• No refunds will be issued once the course has been accessed or started.

• This applies to all individual courses, bundles, and subscriptions unless otherwise stated.

4. Exceptional Cases

Refunds may be considered only under exceptional circumstances, such as:

• Duplicate payment

• Technical issues that prevent course access and cannot be resolved

• Incorrect course purchase due to a system error

All refund decisions are at the sole discretion of SkinEdge.

5. Refund Request Process

To request a refund (if applicable), please contact us within 7 days of purchase with the following details:

• Registered name

• Email address

• Course name

• Payment reference or transaction ID

📩 Email: support@skinedge.com

6. Processing Time

• Approved refunds will be processed within 7–10 working days.

• Refunds will be credited back to the original payment method.

7. Subscription Plans (If Applicable)

• Subscription fees are billed in advance.

• Cancellations stop future billing but do not qualify for partial refunds for the current billing cycle.

8. Changes to This Policy

SkinEdge reserves the right to modify this Cancellation & Refund Policy at any time.
Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions regarding this policy, please contact:

📩 Email: support@skinedge.com
🌐 Website: SkinEdge

Final Note

By enrolling in a course on SkinEdge, you acknowledge that you have read and agreed to this Cancellation & Refund Policy.